Privacy policy
Privacy Policy
Last updated: November 6, 2026
This Privacy Policy explains how Efeell (“we,” “us,” or “our”), operating at efeell.com, collects, uses, and shares your personal information when you visit our store, place an order, or contact us. Our store sells skincare products, pet supplies, kitchen goods, and leggings.
If you have any questions about this policy, contact us at tevesonpierre69@gmail.com.
1. Information we collect
We collect information in three ways:
Information you give us: your name, billing and shipping address, email address, phone number, and order details when you place an order, create an account, or contact us.
Payment information: payments are processed by secure payment providers. We do not store your full card number on our own systems.
Information collected automatically: your device and browser type, IP address, pages you view, and how you interact with the store. This is collected through cookies and similar technologies, as described below.
2. How we use your information
To process and deliver your order, including payment, shipping, and order confirmations.
To communicate with you about your order, returns, and customer support requests.
To improve our store, products, and shopping experience.
To send marketing emails only where you have agreed to receive them. You can unsubscribe at any time using the link in those emails.
To prevent fraud and keep our store and customers secure.
To meet our legal, tax, and accounting obligations.
3. How we share your information
We do not sell your personal information. We share it only as needed to run the store:
Shopify: our store is hosted and powered by Shopify, which processes store and order data on our behalf.
Payment providers: to take payment and issue refunds.
Delivery and fulfillment partners: your name, address, and order details so your items can be prepared and delivered to you.
Service providers: companies that help with email, analytics, and store operations, only for the work they do for us.
Legal reasons: if we are required to by law, or to protect our rights, our customers, or others.
4. Cookies
Our store uses cookies — small files stored on your device — to keep your cart working, remember your preferences, understand how visitors use the store, and measure marketing. You can block or delete cookies in your browser settings, but some parts of the store, including checkout, may not work properly without them.
5. How long we keep your information
We keep order information for as long as needed to complete your order, handle returns, and meet legal, tax, and accounting requirements. We keep other personal information only for as long as it is needed for the purpose it was collected, and then we delete or anonymize it.
6. Security
We take reasonable steps to protect your personal information and use providers that process payments and store data securely. No method of transmission or storage over the internet is completely secure, so we cannot guarantee absolute security.
7. Your rights
Depending on where you live, you may have the right to access the personal information we hold about you, ask us to correct or delete it, object to or limit how we use it, or ask for a copy of it. To use any of these rights, email us at tevesonpierre69@gmail.com. We will respond within a reasonable time and may need to verify your identity first.
If you are in California, you may also have rights under California privacy law, including the right to know what personal information is collected and to request its deletion. We do not sell personal information, as described above.
8. Children’s privacy
Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us and we will delete it.
9. International transfers
Our store and service providers may process and store your information in countries other than your own. Where that happens, we take steps intended to protect your information in line with this policy.
10. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes to our store or legal requirements. The current version will always be posted on this page, with the date it was last updated.
11. Contact us
Efeell — efeell.com
Email: tevesonpierre69@gmail.com